We strive to provide the best experience for all our visitors. Please read the following terms and conditions carefully to ensure a safe and enjoyable visit:
All types of games are prohibited
Food and drinks are not allowed
You must wait in the designated seating areas until directed by the staff
It is prohibited for children to enter unaccompanied
<p> tickets are non-refundable after booking through the website</p>
The ticket expires immediately upon use
Public morals and calm must be adhered to during the visit
The ticket must be presented to the receptionist when visiting and upon boarding
It is prohibited to take a stroller while climbing the tower
<p>Preamble<br>This agreement constitutes a binding contract between the Client (hereinafter referred to as the “User”) and Al Jisr Al Samawi for E-Marketing Company (hereinafter referred to as the “Provider”) regarding the use of the Website and its services, including the purchase of tickets or electronic vouchers.<br>By accessing the Website or completing any purchase, the User expressly and unconditionally accepts all terms and conditions set forth herein.<br><br><br>---<br><br>Article (1): Definitions<br><br>Website: The digital platform owned and operated by Skybridge for E-Marketing Company.<br><br>User: Any natural or legal person using the Website or purchasing services or products through it.<br><br>Tickets: Any tickets, vouchers, or electronic cards sold through the Website.<br><br>Provider: sky bridge for E-Marketing Company, the owner of the Website.<br><br>Article (2): Scope of Use<br><br>1. The User undertakes to use the Website and its services in accordance with applicable laws and regulations and these Terms and Conditions.<br><br><br>2. The User may not exploit the Website for any unlawful or unauthorized purpose.<br><br><br>Article (3): Completion of Transactions<br><br>1. Confirmation of payment through the Website constitutes final approval of the purchase.<br><br><br>2. All amounts paid are final and non-refundable, except in cases expressly provided for by law.<br><br><br>Article (4): Return and Exchange Policy<br><br>The return and exchange policy shall apply strictly as set forth in this agreement, and no violation or circumvention thereof shall be permitted under any circumstances.<br><br><br>Article (5): Specific Provisions for Tickets<br><br>1. Completion of a purchase through the Website constitutes an explicit and binding acknowledgment by the User of full and unconditional acceptance of all the terms and conditions contained herein.<br><br><br>2. Tickets sold through the Website are final and non-refundable and non-exchangeable under any circumstances.<br><br><br>3. Tickets are valid only for the period specified at the time of booking, and such validity automatically expires upon the end of that period without any obligation on the Provider to renew or compensate.<br><br><br>4. By this acknowledgment, the User irrevocably waives any current or future right to request replacement, refund, or compensation for any reason or on any grounds whatsoever.<br><br>Article (6): Priority of Application<br><br>The specific provisions related to tickets, as set forth in Article (5) above, are considered special and prevailing provisions. They shall take precedence in application and interpretation over any other conflicting or inconsistent provision within or outside this agreement, and they shall apply with absolute priority.<br><br>Article (7): Data Protection and Privacy<br><br>1. The Provider undertakes to maintain the confidentiality of personal data and information provided by the User through the Website and shall not disclose it to any third party except as required by law or to fulfill the requested services.<br><br><br>2. The User consents to the Provider’s collection and processing of their data in accordance with the adopted Privacy Policy, and the use of the Website shall be deemed implicit acceptance of such policy.<br><br><br>3. The User undertakes to provide accurate and up-to-date information to the Provider and shall bear full legal responsibility for any inaccurate or misleading information.<br><br>Article (8): Intellectual Property<br><br>1. All content published on the Website, including texts, logos, designs, images, videos, and software, is owned by the Provider and protected under applicable intellectual property laws, both domestic and international.<br><br><br>2. The User may not copy, republish, distribute, or modify any part of the Website’s content without prior written consent from the Provider.<br><br><br>3. Any unauthorized use of the Website’s content entitles the Provider to take such legal actions as deemed appropriate to protect its rights.<br><br>Article (9): Liability<br><br>1. The Provider shall not be held liable for any direct or indirect losses or damages arising from misuse of the Website or from the User’s violation of these Terms and Conditions.<br><br>2. The Provider’s obligation is limited solely to the provision of the service as described on the Website, without any additional express or implied warranties.<br><br><br>Article (10): Governing Law and Jurisdiction<br>This Agreement shall be governed by the laws and regulations of the Kingdom of Saudi Arabia, and exclusive jurisdiction shall rest with the competent courts therein</p>